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Recent Newsletters

Shaheen is back in service

Dear Shaheen Users,

We are pleased to inform that Shaheen system is now back in service following the completion of the scheduled data center maintenance.

If you experience any issues or have any questions, please do not hesitate to contact us at help@hpc.kaust.edu.sa.

Thank you for your patience and understanding.

Sincerely,
The KSL Team

Published: 19/03/2025 - 20:13
Reminder: Shaheen Maintenance (16-19 March)

Dear Shaheen Users,

We would like to inform you that the planned maintenance session for Shaheen has been extended to accommodate the data center’s preventative maintenance (PPM), which has been communicated to us as requiring additional time.

Shaheen will now be unavailable from 16:00 on Sunday, March 16, until the end of the day on Wednesday, March 19. Additionally, Thursday, March 20, will be considered an at-risk period.

This maintenance includes the migration of our primary NFS server to new hardware and is aligned with the data center’s annual PPM ...

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Published: 05/03/2025 - 14:14