Recent Newsletters
Dear Shaheen Users,
We are pleased to inform you that the Shaheen system is now back in service following the completion of the scheduled maintenance.
Our team has successfully resolved the issues encountered yesterday. You may now resume using the system as usual.
If you experience any issues or have any questions, please do not hesitate to contact us at help@hpc.kaust.edu.sa.
Thank you for your patience and understanding.
Sincerely,
The KSL Team
Dear Shaheen Users,
We would like to inform you that the ongoing scheduled maintenance for the Shaheen system needs to be extended until tomorrow afternoon.
During our upgrade of the SLURM workload scheduler, we encountered issues that only became apparent at scale. These were not detected during our preparation and testing on a smaller test and development system. Our team is actively working to resolve these problems, and we expect the system to be back in service by tomorrow afternoon.
We apologize for the inconvenience and appreciate your patience. If ...